Shipping Policy

Thank you for shopping with Here Comes Cuzzo Collection, powered by Ridin High Entertainment LLC.

Order Processing

In-stock merchandise is typically processed within 1–3 business days after an order is placed.

Certain products may be made-to-order or require additional production time. When applicable, estimated processing or production times will be stated on the product page.

Processing times may be extended during holidays, product launches, promotions, or periods of high order volume.

Business days do not include weekends or major holidays.

Domestic Shipping

For orders shipped within the United States, available shipping options and rates are displayed at checkout.

Current standard shipping rates include:

• Standard Shipping: $8.00 for qualifying orders below the free-shipping threshold
• Free Standard Shipping: available on qualifying orders of $70 or more
• Express Shipping: $15.00 when available

Shipping rates and available services may be updated from time to time.

Delivery estimates begin after order processing and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information when tracking is available.

Please allow time for the carrier's tracking system to update after your shipment has been accepted.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you discover an error in your shipping address, please contact us as soon as possible at:

info@ridinhighentertainment.com

We will make reasonable efforts to update the address before fulfillment, but address changes cannot be guaranteed after an order has been processed or shipped.

Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address provided by the customer.

Lost, Delayed, or Missing Packages

Carrier delays can occur because of weather, transportation disruptions, holidays, customs processing, or other circumstances outside our control.

If tracking indicates a problem with your shipment, please contact the carrier and/or contact us at info@ridinhighentertainment.com so we can assist with investigating the shipment.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item arrives damaged, defective, or incorrect, contact us as soon as possible with:

• Your order number
• A description of the problem
• Photos of the item
• Photos of the packaging when relevant

We will review the issue and work with you toward an appropriate resolution.

International Shipping

International shipping availability, rates, and delivery estimates are displayed at checkout where available.

International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. Responsibility for these charges may depend on the shipping service, checkout terms, and destination.

International shipments may also experience delays due to customs processing.

Contact

For shipping-related questions, contact:

Ridin High Entertainment LLC
info@ridinhighentertainment.com

Thank you for supporting Here Comes Cuzzo Collection and Cuzzin Rando.